Platform Health
System Status
Real-time health of Golden Analytics services. Subscribe below for incident notifications.
Core Services
Warehouse Query Engine
BigQuery, Snowflake, Redshift, Databricks connectors
Attribution Engine
Metric driver decomposition and segment analysis
Natural Language Query
Plain-English question processing and SQL generation
Report Generation
Stakeholder report rendering and delivery
Authentication and Access
SSO, API keys, workspace permissions
Alerts and Notifications
Anomaly alerts, scheduled digests, Slack/email delivery
Dashboard and Web Application
Browser-based interface, embedded views
REST API
Programmatic query, attribution, and report endpoints
90-Day Uptime
99.97%
Attribution Engine
99.95%
NL Query
99.99%
Web Application
99.94%
REST API
Recent Incidents
Elevated query latency on Snowflake connector
Attribution queries against Snowflake warehouses experienced 40-60% higher latency for approximately 35 minutes. Root cause: connection pool exhaustion during a scheduled maintenance window. Resolved by increasing pool ceiling and adding a circuit breaker.
Resolved
July 14, 2026
Report delivery delay via email
Scheduled stakeholder reports sent via email experienced delivery delays of up to 18 minutes. Slack deliveries were unaffected. The issue was traced to a third-party SMTP queue stall. Resolved once upstream queue was cleared.
Resolved
June 28, 2026
NL Query accuracy degradation for multi-step questions
A model update introduced a regression in multi-step NL query resolution. Questions requiring more than two attribution hops returned incomplete results for approximately 2 hours. A rollback was deployed and the regression was patched in the following release.
Resolved
June 3, 2026
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